Our estimated production time is 4-6 weeks for collection pieces. You can review our Production Timelines for more details.

Most custom and bespoke projects are completed within 10–12 weeks, though timing can vary depending on your design’s complexity and how we work together along the way. Your active participation—reviewing options, sharing feedback, and approving designs in a timely manner—helps keep everything moving smoothly.

Rush service may be available for collection rings only (not for custom or bespoke) depending on our studio’s current capacity.

To inquire about a rush or to communicate a hard deadline, please email hola@herafinejewelry.com before placing your order.

In our experience, most people don't have a "true" ring size that's always exactly the same. Ring size can fluctuate due to anything from eating salty food to heat and humidity; a lot of people's ring size is slightly larger in the summer, for instance. If there doesn't seem to be a happy medium, we recommend sizing your ring to fit your finger when it's the largest, and you can purchase a temporary size adjuster to make the ring smaller when your finger is smaller.

If you aren't sure how the ring should fit, it should be pretty snug - as tight as it can be without being uncomfortable or you worrying it might not come off your finger. A good rule of thumb is one second on, 2-3 seconds off. There should be a bit of twisting or wiggling to get it off. If it slides right off your hand, it's too big! You can also reach out via our contact us page to get a ring sizer in the mail or stop by our showroom to get sized.

Hera is known for our expertise in lab-grown diamonds and gemstones. However, if you prefer a mined stone, we’re happy to source one for you through our trusted partners. We also offer antique mined diamonds.

Yes. We can set your stone for a $400 setting fee, provided it meets our production requirements.

You’ll also need to sign our Outside Stone Liability Waiver, a standard industry form acknowledging that while we take the utmost care, Hera can’t assume responsibility for client-provided stones during production. The waiver outlines the small inherent risks of working with outside materials and strongly recommends insurance coverage.

We don't offer custom exterior engraving patterns at this time, but we do have an extensive engraving library with beautiful options to personalize your ring.

We do offer engraved inscriptions on the inside of the band; the maximum number of characters is 15.